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Interactive Voice Solutions Ltd- Call Accounting Software

Insider TPS


 

Are high telephone costs eating at your profits? Expensive bills at the end of the month, yet your productivity levels remain low?  

 


The Insider TPS (Track Plan Save) Call Accounting Software is an essential business tool and a reliable partner in managing your business’ telephone resource. Easily synced with your telephone system, Insider TPS has an intuitive browser interface that provides inside information (Call Reports) that help to inform your business decisions and actions. The reports are real-time, thus facilitating immediate response to telephone use or abuse through monitoring.

 


Insider TPS integrates with all telephone systems to monitor and record both inbound and outbound calls, allowing companies to Track the telephone activity, Plan their business operation and telephone expenditure, and Save on excessive telephone use and low productivity. Insider TPS is web-based and when hosted by a computer on a local area network (LAN), is accessible from any computer on the network. The system is password protected with four different access levels (Administrator, Executive, Supervisor and Basic User) which can be configured to allow each person within the organization to see their own call details and add comments to those details.

 


Insider TPS displays the reports in both graphical and tabular forms. The colorful graphs help to spot trends immediately and help to inform your business decisions. The reports can easily be exported to a Microsoft Excel spreadsheet or as an image for further analysis and distribution.


Insider TPS Features

 

  • Unlimited Users (no per user license fee)
  • Real-time capture of CDR
  • SQL Database Backend
  • Multi-user and Multi-site support
  • Call Transfer details
  • Multi-lingual Support
  • CUG Support
  • Least Cost Routing
  • Business Directory
  • Over 150 reports including Summary Reports
  • Call ID Compatible
  • International Exchange Table and Billing Options
  • Automatic Notification and Alerts via Email

Insider Help for Managers
  • Summarize business versus personal calls
  • Determine phone bills before they arrive
  • Generate individual spreadsheets for each extension or code
  • Expanded search criteria
  • Chart peak call times and Daily call reports
  • Allocate telephone calls to departments or clients
  • Identify areas for training
  • Determine staffing requirements based on efficiency
  • Determine Trunk/ Line usage details

 

All these benefits can work for your business by contacting IVSJA.  We will guide you along the way and you can begin the process by viewing our systems requirements document Click here to view Systems Requirement Document.


Of course, the Insider TPS ranks among the best in the industry, offering you a cut above the competition at every turn.  For a detailed comparative assessment, see our Call Accounting Comparative document Click here to view Comparative Document.

 

 Contact us today and request your 14-day free trial of the Insider TPS.  You’ll be glad you did as you are guaranteed to see major savings and join the ranks of businesses that are choosing Insider TPS for their Call Accounting platform.

For further information and troubleshooting support, view our Frequently Asked Questions section . Click here

 

 

INSIDER TPS RESELLER’s PROGRAM
Are you interested in becoming a Reseller of Insider TPS? Join our Reseller’s program and reap real rewards. Send an email to reseller@ivsja.com to be a part of a sustainable business program.

 

Demo

Screen shot of Insider TPS

Click here to try our insider tps 4.1 today!

 

 

 

Click to view screenshot.

 

Testimonials

 

Consumer Affairs Commision

"We find the IVS organization to be very responsive to our needs. Although Insider TPS has a rich set of call accounting  features, we have requested additional features for which IVS willingly implemented. We consider this characteristic of IVS most favorable."

 

-Andrew Evelyn

Information Technology Manager

Consumer Affairs Commission

 

 

 

 

 

 

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