Insider TPS is a web-based application that allows businesses to track their telephone calls and analyze the telephone activity to revolutionize how they do business. The software, which is compatible with a long list of PBXs, has multi-user level access and over 200 reports that provide answers to questions like:

 

• How long do the phones ring before they are answered?
• What is the busy time of day for making or receiving calls?
• How does the telephone activity relate to job function?
• How effective is the least-cost routing setup?
• How long are customers on hold for?

 

 

 

 

 

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Wednesday, September 26, 2012
11:00 AM - 12:00 PM Bogota, Lima, Quito (Add to Calendar)